We charge the same price regardless of the tape format you have, we don’t believe in charging extra for camcorder or professional tape formats. The table below gives our standard charges as well as the prices for additional copies either on disc or files copied to a USB drive. If choosing video files you can choose to supply your own USB drive or alternatively, we can supply one at an additional cost.  If you really can’t wait to see your footage or arrange to pick up your order right away then why not use our Digital Download service. With our digital download service, we can upload your files which will allow you to download and share them with your family and friends instantly.

Ordering

To place an order with us simply get in touch and let us know how many video tapes you have, if you are unsure of the running time then don’t worry once we receive your tapes we can let you know how long they run for. When we receive your order we will check the condition of your tapes to ensure they will transfer ok without any issues. If we do happen to find any issues we will let you know and discuss options for repair and transfer.

Payment

After checking your tapes we will ask for an upfront payment of £6.00 per tape, with the balance for any additional hours, USB drives or additional copies being paid for on completion prior to dispatch or collection. If you are local you can pay cash on collection and drop off, we also accept payment using Bank Transfer or Debit/Credit card. For customers sending in tapes by post or courier, we don’t recommend sending cash with your order however, we can send you our bank details or debit/credit card invoice that can be paid securely online. We are also able to take card payments over the phone if you don’t want to pay online however, we recommend paying via the secure link where possible.

Timescale

Our standard turnaround time for most orders is 2-3 days however, we ask you to allow up to 7 days if you have more than 6 tapes. For larger orders of over 20 tapes or tapes that have been recorded in long play, your order may take a little longer. Once we receive your order we will advise you of the expected turnaround time, If you require your order for a specific date, Birthday or anniversary then please let us know in advance, we will always do our very best to get it to you for the required date.